Frequently asked questions

Trying it is free: you build your invitation and watch the preview with a watermark without paying or signing up.

You pay with PayPal, in US dollars, using your PayPal balance or a credit or debit card. The payment is secure and we never see your card details. The final video is enabled only after PayPal confirms the payment.

Because the invitation is a personalized digital product that you can preview for free before paying, purchases are generally not refundable. If something went wrong with your payment or your file, contact us and we will help you fix it.

No. You choose a design, enter the party details and that is it. There is no sign-up.

A vertical Full HD MP4 video (1080×1920; 720×1280 if you create it on a phone) and a 1080×1920 image in PNG and JPG. Both look great in text messages, WhatsApp, Instagram and stories.

Yes. Each purchase lets you create the video up to 5 times, in case you made a typo. The details of a purchase are locked, so the video always matches what you bought.

On the home page, open “Already bought your video?” and paste your purchase code. You can download for 30 days after buying.

Yes. Everything runs in your browser. It can be slower than on a computer, so keep the screen on and this tab open until it finishes.

The preview is created in your browser and your photo is not uploaded to any server. Only when you buy do we store a copy of your details and photo, for 30 days, so you can download again. After that, they are deleted automatically.